Organisational Change
Let’s create a new narrative of change that leaves your organisation or system more agile, capable and resilient than ever.
Stop surviving the next change. Get ready for the future of work.
Many organisations still operate from a reactive mindset, trying to keep up with change, with variable success rates whilst internal and customer cultures erode.
Let's change that story.
A strategic change partner can align your project team and workforce to deliver change quickly and with the least amount of friction. By investing in culture and capability, organisations not only realise change benefits rapidly and more often, they also foster a loyal and motivated workforce willing to evolve with you.
Image: PROSCI Change Model
“McKinsey data shows that the ROI captured from excellent change management is significantly more than with poor change management”
A properly managed change can:
ensure return on investment
achieve economic, cultural and customer benefits
increase loyalty, trust and participation from your workforce
strengthen organisational and behavioural resilience
reduce exposure to change fatigue
reduce pressure on leaders
engage employees and customers in championing your cause
Accelerate your ability to envision and create the future
As certified PROSCI/ADKAR practitioners, we are backed by a complete change framework underpinned by decades of research. It's an effective and proven approach to managing and embedding organisational change. But you don't just want methodical. Our evolving toolkit helps you be future ready by leveraging design, education, systems thinking, emotional intelligence and behavioural science. We position your organisation to experience recurrent breakthroughs, and be responsive to future opportunity with resilience and agility.
We have deep experience in and are passionate about leveraging design-led change, collaborative problem solving and an eco-system sensibility to ensure your organisation embraces, sustains and thrives from change today, and into the future.
Change shouldn't just be about surviving the next hurdle. Let’s explore what could be possible.
Case Studies
Org Change Service Redesign
During 2014, Sydney Trains had 800+ active transformation programs and projects. Customer service staff were overwhelmed by change. We lead the initiative to integrate and streamline competing change activity.
Customer Information Program
In response to customer feedback, over 50 projects were activated over three years to improve the way customers received information about their public transport journeys. co.Metamorph was called in to lead the change program.
ERP system implementation
BlueScope Steel needed change and training expertise to implement a nation-wide ERP system that would change the way they managed workflow and efficiencies.